Frequently Asked Questions
Here you will find basic information about electricity service in Pennsylvania and with YEP Energy. Let us know if there's something you don't see here.
Just like you shop for any household item, you can shop for your electricity to find the best deal and the best service for your needs. Remember, saving just one cent per kWh could translate into more than $100 a year in savings, depending on usage. YEP offers some very competitive rates.
Your electric supplier is the company that provides your electric generation service. In Pennsylvania, you have the power to choose your electric supplier.
There are three parts to your electric service: generation, transmission and distribution. Generation is the production of electricity. Transmission is the movement of that electricity from where it is produced to a local distribution system. Distribution is the delivery of electricity to your home or business.
When you shop for an electric supplier, you are choosing the company that generates your electricity. For most electric customers who select a new supplier like YEP, transmission costs will also be included in the charges from your new supplier. The electric utility that distributes your electricity will remain the same.
This depends on the agreement you have with your current supplier. Review your agreement with your current supplier to see if there are any penalties for cancellation. If you are not sure, call your current supplier.
You will still call your electric utility about power outages and repairs.
If you have a question about the generation charges, contact your electric supplier. Otherwise, you should continue to contact your electric utility to report outages and request repairs.